F.A.Q.S
WHO WE ARE
We are Travel Snobb. Our mission is to give our customers the chance to buy high-quality products, all from our user friendly webpage. Our goal is to make sure that everyone has access to safe, reliable, and innovative products for a great price.
SHIPPING
What are the shipping and delivery times?
We ship directly from multiple warehouses as soon as the order is processed.
If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Delivery times to the US usually take 2-6 business days.
How can I track my package?
Once your package has been shipped, a tracking number will appear on your order details. You will receive an email with the tracking number.
What do I do if my product arrived damaged?
If you receive damaged merchandise, please take a picture and email us the picture at Info@travelsnobb.com right away. We will only replace damaged goods within 48 hours of receiving your order.
REFUNDS VIA STORE CREDIT & EXCHANGES
You will be notified via email once we’ve received and inspected your return. Once verified, our team will inform you if the return is approved or not for refund or exchange. If approved, you’ll qualify for store credit only in the exact amount that was paid for your purchase. Travel Snobb does not refund to the original form of payment.
PRIVACY
At Travel Snobb, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
COLLECTION OF INFORMATION
We may collect personal information such as your name, email address, and phone number when you voluntarily submit it to us through the contact forms or newsletter sign-up. Additionally, we may collect non-personal information such as your IP address, browser type, and operating system.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
USE OF INFORMATION
The information we collect may be used to: Provide and maintain our website; Improve, personalize, and expand our website; Respond to your inquiries and requests; Send you promotional emails, newsletters, and other marketing communications; Monitor and analyze trends, usage, and activities on the site.
DISCLOSURE OF INFORMATION
We may share your information with third parties who assist us in operating our website, conducting our business, or servicing you, provided that such parties agree to keep this information confidential.
SECURITY OF INFORMATION
We use industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites that are not owned or controlled by Travel Snobb. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.
CHANGES TO PRIVACY POLICY
We reserve the right to update or change our Privacy Policy at any time. Your continued use of the site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at info@travelsnobb.com.